Accessibility at Storage Selsdon
Storage Selsdon is committed to making our storage services and our online information accessible to the widest possible audience in and around the Storage Selsdon area. We aim to provide a user experience that is inclusive for customers of all abilities, including people who rely on assistive technologies or different ways of interacting with digital content.
This Accessibility Statement explains the steps we take to support accessibility, the standards we follow, and how you can contact us with feedback or requests for reasonable adjustments.
Our Accessibility Commitment
We strive to design, develop, and maintain our website and digital services in line with the Web Content Accessibility Guidelines WCAG version 2.1, at level AA. These internationally recognised guidelines help ensure that web content is perceivable, operable, understandable, and robust for as many people as possible.
Our goal is that customers in the Storage Selsdon area can research storage options, understand our services, and get in touch with us without encountering unnecessary barriers.
Screen-Reader Support
Our website is designed to work with modern screen readers so that customers who are blind or have low vision can access information about our storage units, opening hours, and services in the Storage Selsdon area.
We aim to use clear page structures, headings, and descriptive text so that screen-reader users can navigate and understand content efficiently. Images that convey important information are given meaningful alternative text, while decorative images are implemented so they do not create noise for assistive technologies.
Keyboard Navigation
We recognise that some users may not be able to use a mouse or touch screen. Our website is designed to be navigable using only a keyboard, allowing visitors to move through menus, forms, and content using keys such as Tab, Shift plus Tab, Enter, Space, and the arrow keys.
We work to ensure that interactive components are focusable in a logical order and that a visible focus indicator is present, so users always know which element is currently selected. This approach supports users with mobility impairments as well as those who simply prefer keyboard navigation.
Use of Clear Layouts and Text
The Storage Selsdon website aims to use consistent layouts, clear headings, and straightforward language. This benefits everyone, including people with cognitive or learning disabilities and those who are less familiar with online services.
We aim to maintain sufficient colour contrast between text and background so that content remains legible for users with low vision or colour perception differences. Text size can typically be adjusted via your browser settings without loss of content or functionality.
Ongoing Improvements
Accessibility is an ongoing process. As we expand or update information about storage services in the Selsdon area, we review new content and features for potential accessibility issues. Where we identify barriers, we work to resolve them as quickly as reasonably possible.
We also periodically review our site against WCAG 2.1 AA guidance and evolving best practices to keep improving the experience for all users.
Contact for Accessibility Requests
We welcome feedback from customers, visitors, and accessibility professionals. If you experience any difficulty accessing information on our site, using our online forms, or understanding any part of our services, you can contact us to request assistance or reasonable adjustments.
When you contact us with an accessibility request, please describe the issue you encountered, including the page or section involved and the type of device or assistive technology you are using, if you wish to share that. This information helps us investigate and respond more effectively.
You can contact our team using the contact methods provided on our website. We will review your message and aim to respond within a reasonable timeframe, offering alternative formats, guidance, or technical fixes where possible.
Accessibility for On-Site Storage Selsdon Customers
In addition to our online services, we want customers visiting our physical storage facilities in the Selsdon area to feel welcome and supported. If you require any specific assistance when visiting our site, please contact us in advance so we can discuss your needs and explore practical options.
Storage Selsdon is dedicated to improving accessibility over time and appreciates your help in identifying ways we can better serve all members of our community.




